"Senior Exec" speaks out on MTN and Comcast - cougarguard.com — unofficial BYU Cougars / LDS sports, football, basketball forum and message board

jay santos · 08-30-2007, 03:06 PM

http://www.deseretnews.com/article/1...205682,00.html

"Comcast aggressively marketed to the Utah market that their system would be the only one to offer BYU and the U. of U. sports. In fact, they were marketing that way up to a little over a month ago. After the fan outcry, they changed their marketing approach to having the fans call Direct and Dish TV directly. By calling the satellite customer care centers, it deflected attention to Comcast and was another advantage to Comcast because of the additional cost incurred by the satellite TV centers to take the calls.

Yeah right. Comcast spends $ to get people to call Dish and Direct to kill them with call center costs?? 1,000 calls * 10 minutes per call * 50 rupees/hour = about 15 bucks.

08-30-2007, 03:06 PM	#1
jay santos Senior Member Join Date: Jan 2006 Posts: 6,177	"Senior Exec" speaks out on MTN and Comcast http://www.deseretnews.com/article/1...205682,00.html "Comcast aggressively marketed to the Utah market that their system would be the only one to offer BYU and the U. of U. sports. In fact, they were marketing that way up to a little over a month ago. After the fan outcry, they changed their marketing approach to having the fans call Direct and Dish TV directly. By calling the satellite customer care centers, it deflected attention to Comcast and was another advantage to Comcast because of the additional cost incurred by the satellite TV centers to take the calls. Yeah right. Comcast spends $ to get people to call Dish and Direct to kill them with call center costs?? 1,000 calls * 10 minutes per call * 50 rupees/hour = about 15 bucks.